Shipping Policy

When can I expect to receive my shipment?

Processing time: 5-7 business days

Shipping time:

• Express: 7-15 business days
• Standard: 10-20 business days

All orders are shipped from our warehouse within 5-7 business days of the order being placed. Shipments will arrive between 7-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delays may occur if the shipment requires Customs clearance or inspection, or due to transportation delays caused by carrier service.

How can I track my order?

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number to track your order at www.17track.net.

What are your shipping rates?

We have a fixed shipping rate of $5.99 USD to all destinations worldwide.

Which countries do you ship to?

Currently, we do ship worldwide. However, if your country is not supported by our logistics, we will inform you promptly and make necessary changes to your order. To learn more about our destination listings, contact us via support@lacynighty.com.

How can I change my Shipping Address?

Changing your address is only allowed on or before 11:00 PM (PDT, -7 GMT) on the same day of placing an order. You may contact us via support@lacynighty.com to request such changes.

Can I deliver to another address other than my card billing address?

Yes, it is possible.

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.